Lisa Ovenden

Lisa is the Lettings Manager at Bates & Co Estate & Letting Agents and is responsible for overseeing the day-to-day management of our lettings department, ensuring both landlords and tenants receive the highest level of service and support. With extensive experience in residential lettings and property management, Lisa has built a reputation for her professionalism, efficiency and approachable nature. She understands the importance of clear communication and takes pride in helping landlords maximise their investments whilst ensuring tenants enjoy a smooth and positive renting experience. From coordinating new tenancies and property compliance to managing ongoing landlord and tenant relationships, Lisa's attention to detail and proactive approach help ensure every property is managed to the highest standard. Passionate about delivering excellent customer service, Lisa enjoys building lasting relationships with clients and is always on hand to offer practical advice and support. Her knowledge of the local rental market and ever-changing legislation makes her a valuable resource for both new and experienced landlords. When she's not in the office, Lisa loves travelling and exploring new destinations. Whether it's a city break, a beach holiday or discovering different cultures around the world, she is always planning her next adventure and making memories with family and friends. Specialisms: Lettings • Property Management • Landlord Services • Tenancy Compliance • Tenant Relations • Property Inspections • Rental Market Advice